Wendy's

If you’re out of ingredients, you really need to tell people that when they order their food. Three times in a row I have come and my sandwich is missing ingredients and no one tells me. If you’re gonna charge me full price, I expect every single ingredient to be on there. Otherwise, you need to be giving people discounts for the items you were missing. Usually the third times a charm, but this being the third time you lost a customer. With fast food, being as expensive as it is these days. This poor quality and missing items is unacceptable. I saw another review about someone ordering a Baconator and they got home and there was no bacon on it because you were out of bacon. This kind of stuff will cause you to close your doors! 😡 I also noticed that management or Wendys does not respond t

Waited 15 minutes to even cash out then get back home and my fries are cold and my chicken is hard and cold. Husband got a baconnator and they were out of bacon something they should have told us while we ordered our food and to top it off they didnt even give him sour cream for his sour cream and chive potato.

Waited at ordering screen for more than 5 minutes, I was the only person in drive thru. I finally just told them that I was ready to order. Ordered a baked potato and baconator sandwich, the potato looked like it had been in the warmer for a week and the sandwich was slopped together in addition the bun, the hamburger and the bacon all were burnt I’m quite certain had been in the warmer all day

10-minute wait for a cold junior bacon cheeseburger.

We love the food, never an issue. I appreciate the fresh cooked food. This time we had the worst person working the drive thru. She was arrogant and rude. We had a $40 purchase asked for a large water for our diabetic family member, she said she could do a small, my husband asked if he could simply pay to get the large and she said yes full price for a regular drink. We gladly paid but never have we had an issue like that before. Then we ordered a small frosty, literally the only option on the drive thru display is chocolate. She replies well I don’t know what kind? And just again, the attitude. I wanted to include her name but of course she made sure he name tag is not visible. Thank goodness the food is good and I love that they have the expanded Coke products!