Wendy's

I ordered this hamburger with no ketchup and when I opened it, it was full of ketchup. I hate ketchup and mustard. At least they didn't put mustard on it. Completely ruined the hamburger for me, as I had to throw away the top part of the bun and try to soak the ketchup off of the rest. Beware, if you make a special order, check it before you leave the restaurant, as they can't be trusted to get the order correct. This was a to go order, so I couldn't take it back to get it fixed.

Service is always horrible at this location. Literally, I asked for no pickle They added pickle in my burger was soggy patties were cold. The lady taking orders is horrible and rude. They even had the chili sitting out. I added that picture too. I want my money back

If they say open 24 hours then there should be an option for people to be able to walk in, particularly since it's next to a hotel. Guy told me to walk around to order so I did, just to have the lady yell at me and tell me to stand there (in the cold) until all the cars are gone then I can order. Totally embarrassing and inhumane experience

I ordered online to pick up in the drive-thru and it was ONLY a 10 ct nugget, no meal or anything just plain old nuggets. We pulled up to the speaker and they said to come to the second window. When we pulled up they were so confused on to where the food/order was, we waited at the window for about 10 minutes where we could hear the manager yelling at the employees to hurry up. It was also that moment where she decided to tell us to park and wait the the order to come out. We parked where it said curbside pickup since there are no drive thru parking, mind you it was also raining and I had my 4 yr old with me. So we parked and waited for another 20 minutes and that’s when I decided to come inside and they had completely forgot about us. I had got my nuggets and asked to speak to the manager

I know it’s Wendy’s but they don’t tell you it’s a charge for sauce until you ask for it or even ask me when I’m placing my order if I want any sauce…35cents per sauce Ordered a honey butter chicken biscuit, I get home began to bite into it and it’s dry with no honey butter in sight. Disappointed.