Wendy's
Hiram, GA · Fast food restaurant
- Address
- Wendy's, 4786 Jimmy Lee Smith Pkwy, Hiram, GA 30141
- Phone
- (770) 222-7255
- Website
- locations.wendys.com/united-states/ga/hiram/4786-jimmy-lee-smith-parkway?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search
- Status
- Open · Closes 1 AM
Wendy's is a restaurant located in Hiram, GA. It is one of 86 restaurants listed in Hiram. Its 3.5-star rating is slightly below the Hiram city average of 4.1 stars. There are 10 photos associated with this location.
About Wendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Hours
| Friday | 10 AM–1 AM |
Customer Reviews
The service was a little bit awkward had one worker bitching about stuff. They shouldn’t perform like that in front of the customer. The other one had my order, but one thing was missing like the boo book for October not available so don’t purchase that so they replace that with some fries The breakfast sandwich was nasty they just slapped it together like in the picture you can see the sandwich. Needless to say I did not eat it. I just ate the fries however there is one exceptional worker angel sweet girl and she did her job well. The drinks were fresh. The fries were fresh just not the sandwich. The place was clean when entering building it’s not handicap friendly when you enter the building.
Don’t go here. We’ve been going since it opened many, many years ago. Called tonight after work to make sure they were still serving frostys. Got hung up on. Twice. After that, they just let the phone ring. This is on top of other bad experiences. Chalked those up to the people who work there being limited. Hanging up the phone is just the cherry on top, absolute refusal to work. Don’t want to eat anything those people prepare- they can’t even handle a phone.
Came to this location today to grab a gift card for a kid’s birthday whose favorite restaurant is Wendy’s. I was told it would be a few minutes. It was around 1:00 and during the lunch rush, so I said no problem. I waited 20 minutes before giving up. Was told I could come back in an hour when things weren’t so busy. Apparently only the manager knows how to ring up a gift card and she was extremely stressed/shorthanded. Please train your employees on this task so that customers trying to give business aren’t tuned away.
You guys need to make Christian a manager NOW. This is the best experience I’ve had at this location. That man is serving food and positivity in every aspect and he got my order correct. Props to the kitchen because my food was on point. Stop playing with Christian and give that man a manager position and extra PTO.
I have no idea why i have to investigate my bag every single time i go here, the order is CONSISTENTLY wrong, ask for plain you just wont get it, they’ll throw some spicy nuggets in your regular just for fun i guess? There is 0 reason why a spot as dead as this one has such terrible service, basically paid $20+ for some fries that were cold so good job guys !!
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.