Wendy's

Had fantastic customer service today through the Drive-Thru. The employee was very kind and apologized for any delays. He was very attentive when I went back in the store after I forgot to ask for more ketchup. My interactions with him was an example of the "Gold Standard" when it comes to customer service. Keep doing what you are doing! God Bless!

We visited this location on 10/04. The Lobby was very dirty. Flies all around. The tables hadn't been cleaned off and the floor had food that needed to be vacuumed. I cleaned off my own table with sanitizer wipes that I happen to carry with me. Couldn't hardly see out of the windows. They hadn't been cleaned in a long time. The ketchup counter had ketchup all over it and one dispenser was empty. The young girl at the cash register was nice but was on her phone the whole time. Food was not the best quality, made our stomachs hurt that evening. Probably will never be back to this location.

I normally like Wendy’s freshness and taste of food and good quality. I even worked at Wendy’s two times in my life once as a teenager and again during Covid. However, I feel like this Wendy’s if you eat there, you’re going to get sick. The temperature of the food is way below what it supposed to be and below the safe levels. The hamburger was so cold that the cheese that was between the patties, never even started to melt, I was able to pull the patties apart and the cheese as as if it just came out of the cool box. The cheese had dry harden spots around the edge as if exposed in fridge too long. It was like they took the patties out of the bin where you put the patties when they’re older and taking them off he grill for chili to be put in walk in for the chili. The french fries have been

Update, 12-18-25. I'll never go back to this place. How can a manager of all ppl talk to customers like they're his lil brother over chili seasoning. I asked for some. He gave me three, I drove back around no problem. I asked again, he states man I already gave you a lot. I said you gave me three. I ain't supposed to give you but two. His words not mine. Anyways, I ordered ahead and still had to wait. They didn't even salt the fries. Place has turned into a joke and doesn't belong in mustang Oklahoma with attitudes like that. Place was clean and staff was friendly. 4 pm in the afternoon and I received hot fries. That should say alot on its own.

Complete rip-off! We don't eat out much at all, but we went here and got a $6 Biggie Bag and a $8 Biggie Bundle. The Jr. Burgers are the size of sliders. Probably got 10 fries each. Food was small and cold. Won't ever go back there. Shame on you Wendy's!!!