Wendy's
New Castle, DE · Fast food restaurant
- Address
- Wendy's, 140 N Dupont Hwy, New Castle, DE 19720
- Phone
- (302) 328-3037
- Website
- locations.wendys.com/united-states/de/new-castle/140-n-dupont-hwy?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search
- Status
- Closed · Opens 6:30 AM
Wendy's is a restaurant located in New Castle, DE. It is one of 150 restaurants listed in New Castle. Its 3.9-star rating is slightly below the New Castle city average of 4.1 stars. There are 10 photos associated with this location.
About Wendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Hours
| Saturday | 6 AM–2 AM |
Customer Reviews
I work in food service/customer service myself. I get the rushes, the anxiety, the horrible customers, but this was a small order and our fine host, jayda, decided to argue with me and my wife about one singular item on my receipt that she swore, for a minute straight that it was only a natural lemonade we purchased. She then reached in our suv grabbing the receipt saying it wasn't our receipt and I had said, "no we paid for a small strawberry lemonde as well." She said oh my God, then grabbed the SMALL STRAWBERRY LEMONADE THAT WAS ALREADY MADE ON THE DRIVE THRU COUNTER, and gave it to us. A redundant exchange for a solid 57 seconds of how we didn't order that and that was not our receipt. That was ridiculous jayda, smh, 0/5 customer service, should be fired. We were not rude, we were ver
Always is a good choice when it's too late to make dinner or I just don't have the energy. The food is good, not great, but it is fast food after all. Prices are fair, I guess, but I usually stick to the Biggie Bags which are enough to fill me and probably more than I should have anyway. There's always a line at the drive-thru but it always moves fast. The staff is always pleasant and the order is ready by the time I pay. And, they always seem to get the order right unlike some other fast food Mcplaces. So kudos to the staff. Fast, efficient and friendly. 👍🏼 Also I've noticed their Frosty machine is always working. Crazy, right? Not like the other Mcplace where the milk shake machine is out of order half the time.
I visited this place on 16th December. Place was nice but dining room was dirty and unorganized. They should pay attention to dining room. Almost all the garbage containers were full, having hard time to put my stuff in there. I had to push it in with tray to fit. Also bathroom wasn’t clean. Don’t even want to mention about drink station, it was a disaster. Since I worked as a manager 3 fast food restaurant before I pay attention these things. Hope store manager or area supervisor read this comment and take some actions. When I visit this restaurant again, if I see same way I will never go back there again…
Order here often. Need to stop... too many baconators. They're very friendly and the food is always fresh and rarely make mistakes. Any mistakes made are quickly fixed. There's a guy there often on register who is often the highlight of my day.
So, you know how you go to Wendy's and it's not always the freshest, but it's consistent? I stopped on my way to NY to get something and the food was so hot I didn't know whether to be upset or excited. I must say the food was very good
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.