Wendy's

North Richland Hills, TX · Fast food restaurant

Rating
3.3/5
★★★☆☆ 3.3
Reviews
20
Rank in North Richland Hills
#101
of 179 restaurants
City Percentile
19%
rating percentile
Address
Wendy's, 5161 Rufe Snow Dr, North Richland Hills, TX 76180
Phone
(817) 485-9182
Website
locations.wendys.com/united-states/tx/north-richland-hills/5161-rufe-snow-dr?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search
Status
Closed · Opens 10 AM

Wendy's is a restaurant located in North Richland Hills, TX. It is one of 179 restaurants listed in North Richland Hills. Its 3.3-star rating is slightly below the North Richland Hills city average of 4.2 stars. There are 10 photos associated with this location.

About Wendy's

At Wendy’s in North Richland Hills, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s... More

Hours

Saturday10 AM–1 AM

Customer Reviews

★★★★★ 5.0 Sierra Yett · Dec 2025

Exceptional customer service! I had so much fun at the drive thru. Everyone was so kind, helpful, and in a happy mood. The whole staff made me feel good and made me laugh. Had to wait a little bit on the food, but honestly I didn’t mind the wait. I’m a mom who just got off of work and the break was kind of nice. They made up for having to wait by giving out 5 star service. And the food? Delicious! Definitely coming back here again

★☆☆☆☆ 1.0 Brittany Harris · Nov 2025

Yup, that's raw meat in my French fries container. 🤮 Safe to say I'll never come back to this location and after reading the recent reviews idk why anyone is still coming to this location.

★☆☆☆☆ 1.0 Airel Isaacson · Feb 2026

I just had a very disrespectful experience while trying to place an order. I asked a simple question about the meal price after being told that medium cups were unavailable, and the response I received was rude and dismissive. Customer service matters. Tone and attitude are just as important as accuracy when taking orders, and this experience fell well below expectations. I hope management addresses how customers are spoken to moving forward.

★☆☆☆☆ 1.0 Arianna Izeppi · Jan 2026

We all ordered Baconators, and none of us had adequate levels of bacon on the burgers. Whether that's Wendy's changing their standards or the workers being lazy and giving us whatever was easiest/available is unclear, but I know that other locations have given us more than four half-slices of bacon on a burger whose main attraction is bacon. Not to mention the service was slow despite there being very few other customers, and our order was nothing intricate or complicated. Three baconators meals with fries and frostys. Very disappointed, and we won't be back.

★★☆☆☆ 2.0 Auden Holt · Nov 2025

every time i come to this wendy’s there is always an issue. they’re out of something, they’re forgetting something, they’re extremely slow, or all of the above. tonight i ordered 2 burgers w no cheese yet there was cheese on BOTH. i also asked for sauce and there was none in the bag. we came over an hour before closing, went through the drive thru, and there was no one in line even. so what is the reason ?? only giving 2 stars out of generosity for their coke machine but even then they’re always out of something on that too.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Fast food restaurantHamburger restaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.