Wendy's

We picked up a order on drive thru 03/11/2025 They gave us our order with two Sandwiches with completely Raw chicken When I contacted general Manager She told me it was my 14 years old fault for eating it I only ate a bite of mine but he fully ate it and didn’t realize trusting Wendy’s as any other visit When is complete negligence from that store for not doing their Job and fallowing food safety. My kid been sick since that evening till now And haven’t gotten any answer from Corp or anyone to take liability for my kids health.

Ordered a sandwich through the drive thru. My sandwich was not cooked. The manager didn’t even apologize. Just refunded me without saying two words to me. Don’t worry though the drive thru employees thought it hilarious. Only redeeming quality of this location is the Hispanic woman who works nights there.

I’ve been a loyal customer at the Wendy’s in the Pilot plaza off Exit 40 in Milford, stopping in four to five times a week. Today I asked for a little barbecue sauce on my $8.50 sandwich. They said they couldn’t do that because they “don’t have bottles,” so I said they could just put it on the side, since they obviously have side sauces. That’s when they started pressing me for an extra 50 cents. This isn’t about the 50 cents. It’s the unnecessary hassle and the lack of basic customer service. When someone supports your location that often, you don’t make things difficult, you take care of them. Moments like this are exactly how you lose repeat customers.

The gentleman with down syndrome, very welcoming and hard working, every time I came here he welcomes me with great energy and smile, amazing!

Cheese was NOT on the patty correct , food was dry cold and look old and sloppy , I asked for my burger to have mayo ketchup pickles onions and lettuce no tomato and they didn’t do anything but put mayo and lettuce, proceeded to tell me I was all set for my order when things were missing