Wendy's

Recently ordered a sour cream and chive baked potato and got a baked potato with no sour cream or butter or fork for that matter. I also got chicken Nuggets and asked for sweet and sour sauce,got 2 things of ranch. Just realized today they no longer have grilled chicken sandwiches either which is a bummer. Usually pretty good.

Went through the drive thru with 3 biggie bags, when I got them everything was right minus two burgers one had tom and it wasn’t supposed too and one had lettuce and wasn’t supposed too, I went in and asked for them to be remade and they did but when the manager handed me the burgers she goes “here you go but she said she definitely made them right.” And tosses me the bag, I assume they burgers are right and get home only for them BOTB to be wrong again, me and the manager read the receipt together and she even brought it back into the kitchen with her too, shame on her for being rude and wrong TWICE. Can’t be old and rude pick a struggle honestly..

I order food and pick it up on my bike every couple months from here. The employees are always willing to help me out and make the food easy for me to carry in my bag. Who doesn't love a frosty?

So every so often I got into fast food places to order because I like the interaction. I went into this Wendy’s a few weeks ago on my lunch and it was one of the BEST interactions I’ve ever had with fast food employees. Usually employees at other chains are cheerless, stressed and don’t care how their service comes off. Not these guys! They were so friendly and happy to interact! Char, the manager was so kind and personable, and all the guys were enthusiastic. It was such a nice lunch stop and made the rest of my day a little more sunny.

They're amazing at making the order. Everything is great even with my special sandwich and all the stuff I have to add and the stuff I take off and somehow it's always perfect. The only thing that has ever happened was a long time ago I ordered a bunch of those five dollar biggie bags and a bunch of other stuff that some had special stuff done to them but they didn't put 1 chicken nuggets and one of the burgers but when I got there I could see them in the tray ready for me to pick up I just had to argue with some younger females and then they got the manager and I got my stuff and she refunded me for the embarrassing situation I had just went through lol I wasn't going to take it until she said she wasn't going to fire them just educate them instead. Really good service