Wendy's

This is one of the dirtiest fast food places and sadly its called Wendy's! The service is poor, I waiting every bit of 20 minutes to order food through the drive thru, only to get a sloppy sandwich that had way too much mayonnaise on it and a dry dirty bun. The French fries were cold and just looking in from the drive thru window, the place was filthy. Whoever the manager is has no desire to serve quality food and work in a clean environment. I was shocked to see this especially being located in Owings Mills. This particular location needs help before they are shut down. Dont waste your money go to different location or restaraunt altogether!

Very slow drive-thru and slow service at the windows. Drive thru workers were polite despite the long wait time. Patrons left the drive thru line - tired of waiting. Plus: Order was mostly correct, EXCEPT I ordered an unsweetened iced tea for a Cancer survivor who ended up with Sweet tea and all 3 orders of fries were COLD.

I ordered a Dave’s double and my meat wasn’t even cooked. I take my food apart to eat it and even take off pieces, my job requires me to move around so I take a piece here and there. I ate one burger which was cooked and the second burger was not. Once I noticed the meat I immediately stopped eating my food. 20 minutes later I was so sick to my stomach, throwing up consistently. I called the restaurant and told the manager about my uncooked food she stated “when was that” as her first response not even apologizing for my huge inconvenience. Then she stated “you can bring it back I can give you a new sandwich or your money back”. I requested for my money back. There was no polite costumer service skills. Her tone of voice and lack of empathy displayed that she did not care. All in all just

Cashier acted like we were bothering her. Looked and sounded bothered by our presence. The breakfast sandwich I normally love was slapped together and difficult to eat. (It was still delicious)

Ordered through the app a little after 11pm for drive through pickup. My food was hot but there was a huge bug on the lettuce when I opened the sandwich. I was already home and live almost 15 mins away so I couldn't return it. I haven't visited this location in a few monthsbut don't recall having any issues previously.