Wendy's

Doors locked well after opening. Lights off in the dining area. Nobody answered the intercom for the drive thru nor did they answer at the drive thru window. People were inside the restaurant, at least 3 employees and some people standing at the counter talking to the employees. I’m not sure what kind of shady dealings were going on in that place but corporate needs to evaluate this and all Connecticut Wendy’s locations.

Do I really have to inform Wendy’s in 2025 that they shouldn’t let their employees smoke cigarettes at the only entrance to the building. I would have said something, but I had two eight year girls who wanted Wendy’s and I didn’t want to cause a scene in front of them. They both complained of smelling his second hand smoke as we walked inside to order. Never again this location.

Nothing like waiting ten minutes in the drive through for a cold burger, cold (half empty container of) fries, and only getting 7 nuggets in my 10 piece! Just what I wanted!

They are always out of food and today was the last straw. How are you out of 5 of my 6 items that I placed an online order for?? Especially when you are Open for 4 more hours. It's not like specialty items either. No regular chicken nuggets? No cheese fries? No potatoes? And no frosty like at all?! Please do inventory more often and make sure you have what y'all need. That's pathetic.

I came to the drive through, they were not busy and we waited for 15 minutes for our food.. pick up your pace it’s Wendy’s not a 5 star restaurant. Was told to pull up to wait for our food. When he came out to give it to us, he pretty much threw it in the car window and ran inside so the door wouldn’t lock behind him.