Wendy's

Came through the drive through about 20 minutes ago and had placed a mobile order. Customer service wasn’t great, as the kid who handed me my food and drink through the window audibly yawned as loud as he could when I pulled up and avoided conversation when I tried to politely ask about why my drink was about 2 inches shy from the top and frosty wasn’t full either. When I checked the bag before I left to make sure everything was there, the window was still open enough for me to hear the employee say “now drive” in an annoyed tone. On top of my drink and frosty not being filled to the line, I also received food that was obviously sitting under heat lamps, dry and cold. My sandwich beef was dry, cold, and unseasoned. As a former fast food employee, I understand things happen but between serv

Went through the drive through and wanted to order fries but she said, “We are still serving breakfast for the next 18 minutes.” Soooo? Didn’t know they were so strict on times. So, I got their breakfast stuff. Breakfast burrito was still cold, cheese wasn’t melted and it was gaggy. Also got the sausage sandwich. It was just dry and smaller than usual to me. What am I a hobbit? The girl at the window was nice but the food was just gross.

I work very close to this Wendy's and go there a lot for ease of access. Sometimes breakfast, sometimes lunch. I haven't had a bad experience with the restaurant at all. However, on Thursday November 20, 2025, I went in with my wife. Hyrum ended up helping us with our order. He gave recommendations on how to get what we wanted while saving us a bit of money. He was friendly, smiled, made light conversation, and went above my expectations. As someone with fast food management experience, very well done.

It is what you would expect going into a Wendy’s. There is a commonality that is comforting. Best part is that Wendy’s still cares about the customer service level where their competitors have all but quit. (Taco Bell and McDonalds). It is nice to have someone take your order and smile while they do. The food is still better that the other two fast food burger joints you think of. And the place feels cozy enough to be comfortable. Much cleaner than the M place down the street.

Loved our visit to Wendy’s to get some frosty’s!! Fox is the best worker and deserves a raise! It was very busy and he took our order and had our food out in a timely manner. This location was very clean and all the employees seem to work graciously and kindly.