Wendy's

Don’t waste your time with a mobile order. I placed one at 4, with a 5:45 pickup. Arrive ant 5:45 and the mobile order pickup is empty. Tell them my name and they say oh! You go a lot. And then start working on it. No one in line, no one in the drive thru, no one in the dining room. Just literally could not be bothered to work.

I went to this Wendy’s today and chose to go inside because I had a gift card. There was an elderly couple in front of me who were clearly out for a special trip to Wendy’s. I watched the manager, who identified herself as “Muffin” to me (no name tags), shout the price at them as she walked away, even though she could clearly see that he was counting out cash from his wallet. Being an 80+ year-old man who clearly had some dexterity issues, he counted out the cash and gently set it down on the counter while she was off doing something else. He asked again for her to remind him of the total, and she shouted it at him twice from across the kitchen. She then came back to him and held out her hand to prove a point that he shouldn’t be so “rude” as to put it on the counter — he should hand it

Went to Wendy’s this morning to order food for my family, I spent $40 in drive thru and only got half of my order, after calling to speak with the store manager (General manager), black women with dread locks.. she was very rude to me! She stated that she didn’t have time to be on the phone about a order and hung straight up in my face, After acknowledging how rude she was my husband and I decided to go back to the store and get a refund, approaching the front counter I asked who was the manager that I spoke to and she wouldn’t give me her name. All I know is she is the general manger And she is rude as hell! I would not recommend going to this place if you are looking for 5 star service I will be contacting their corporate office until this issues is fixed because she does not deserve to

What is wrong with all the Wendy’s in Rock Hill. All I want is Wendys for breakfast while visiting my brother and the two I’ve gone to today have not had anyone working apparently. It is 8:35am this location should be open for 30 minutes already and they are still locked and not taking drive thru orders. Two more cars just went to the drive thru good luck buddies.

🚩Just wow!! This review is not for food but service. Tonight our family decided to go for frostys and nuggets. When we pulled up I heard the recording and started to order, then there was silence, I said hello and a voice said hold on, we waited close to a full 8 minutes and realized nobody was helping us. We were the only people at drive thru at the time then drove past the store and could see the two people on their phones with no customers. The girl at the pickup window bent over her phone just looked at us with a strange glare. One male looked to be mopping the floor by the tables. It was 9:40pm, January 5th I hope the GM sees this and fires the cashier, and cook. 🤦