Wendy's

I had a #8 chicken sandwich with a large chocolate Frosty. The sandwich was great chicken was hot, lettuce and tomato were crisp and fresh. Fryes were hot and tasty. My only thing is the frosty. It was thick and tasty, very chocolaty. They gave me a standard straw, that collapsed with every sip. I had a 4 hour drive ahead of me and had to wait nearly 2 hours for it to melt enough to drink. What happened to spoons.. everyone wants a spoon to enjoy the best chocolate Frosty on the planet. Getting a straw that collapsed is a bad idea.

02/27/2026 12:45pm Come in for my lunch brake. Gal at the register was rude, impatient and absolutely disrespectful. She refused to refund a customer after informing the customer she could not forfil the order. She was very rude when taking my order. I was thoroughly disappointed with the service I received today. She was swaring and rolling her eyes at me. It was obvious she didnt want to be there. Corporate needs to step in and straighten out the staff at this location!

I ordered through the app about 10 minutes ago. A Jr bacon and fries. I pulled into the drive thru within a few minutes. I usually don't complain, but my first bite into the sandwich revealed a cold burger. I might as well have ordered a cold cut from Jimmy Johns. And it ruined my whole appetite. You might want to check the temps on your patty warmers.

I stopped in about 7 pm, October 13. There was 2 guys that didn't seem to give a shit about me being there. I immediately decided I didn't want to order at that time. I asked to be let into the restroom to wash my hands. I came out and one of the guys was laying his head on the counter like he didn't want to deal with a walk in. He asked for my order. I told him I'll take my business down to Del Taco. He didn't seem to care. I've been in this store several time's during the day shift and had great service and quality meals. Your night shift sucks. I'm sorry. I get the feeling that I was profiled because I had a backpack on. I work hard at a job full time. No car. I get around on the bus. I'm not a homeless bum.

Went there for my birthday freebie with purchase which I did through the app. I brought my son with me who ordered via online. We were both in the car. Anyhow, after explaining I’m here to pickup my mobile order and my sons. After we got to the drive thru pick up window, the girl automatically was sassy. She said my son has to physically go inside the store to pick his up even tho we were both in the car. It’s the sassy part that was annoying about the situation. Anyhow, I go again a few days later because I wanted to get another freebie i had as an offer on the app. Well, it’s now a different girl and she was just as bad as the other girl. I’m rating one star because positive customer service should be number one in any customer service job. Teach these workers that customer service will