Wendy's

I got the same salad hundreds of times every single time they mess it up somehow!!! I am very specific and want home style chicken, nope not tonight. After they handed it out to me and b I checked my order , I told them it was WRONG And they sent over a manager, seriously they couldn’t fix their problem, Guess not !! The manager asked for the wrong salad back, DIDN’T SHE GO THROUGH FOOD SAFTEY PROGRAM??? You NEVER TAKE FOOD BACK. ESPECIALLY WHEN YOU MESS UP …. And then to add insult to injury I paid over $ 9.00 for a salad What a joke ! It’s getting smaller and the price is going higher !! Needless to say. I’m done eating here

The drive through speaks are so loud, they will burst your ear drums. Thankfully Sam was amazing and took my order through the window. His service is the only reason I’m giving top ratings. He is a gem with top notch service. Note to management, please TURN DOWN THE VOLUME. I have been complaining a lot for a long time about this and it’s WAY TOO LOUD every time. It would not surprise me if it’s over 120 decibels…to where it causes hearing damage to customers. No other restaurant has this problem…but the Spanish Fork Wendy’s is so loud it literally might ruin your hearing. Anything over 120 decibels causes permanent damage. If they refuse to fix it, I’ll drop my rating.

Tell the husky dude working the drive thru that it is ok to smile and be polite and it is not ok to treat customers like they are a burden. I should never leave a restaurant feeling like I am unwelcome. The serivce at this location is always slow and the employees are so rude. We sat at the drive thru window for over 15 minutes before anyone greeted us. I don't think I have had warm fries here in over 5 years.

Went to get food on lunch break and couldn’t use the drive through due to driving a box truck. Quite literally stood in front of the register for 25 minutes while the line grew longer. The person running the register looked at me constantly, played air guitar and drums to a non-existent song and would walk away. Another customer walked in, skipped the whole line, jumped in front of me and was IMMEDIATELY helped. Person running the register began playing air guitar and drums again and walked away for another 10 minutes. Some people left the line. Finally was helped after 35 minutes of standing there. I do not recommend getting take out. Use the drive through.

The staff were so patient, kind and helpful to a group of individuals that struggle with various abilities. The cashier especially went above and beyond to make the grouo feel welcome.