Wendy's

I went through the drive through and ordered my food they lady didn’t even check I have everything I ordered my frys were missing and my sauce was missing then I go inside , I’m waiting about 15 min while people are cutting the line in front of me to ask for more sauce. Then I tell the lady my fry is missing and she grabs my fry and her fingers are touching my frys. Next time wear gloves while grabbing food and make sure your customers food is all in the bag before handing it to them.

I come to Wendy’s almost weekly, often they’re forgetting parts of my orders but today I walked in because they forgot nearly a whole meal and was berated by some old lady who insisted I was just trying to get free food. I wouldn’t be in there if I had all my food I just want to go home and eat with my family. This is by far the worst experience I’ve ever had in a Wendy’s. I’m hungry and I’m getting yelled at by some old woman? I order digitally so I don’t have to deal with people, I wouldn’t be in there if I didn’t have to be.

Worst Wendy’s I’ve ever been to the staff was rude they messed up my entire order then when I took the order in to be made correctly this is what they gave me for my jr bacon cheeseburgers

Fast food is not my first choice, but if in a hurry, on the road, or making someone happy it's why it continues to be a success. Many thanks for these reasons to franchise owners and all of the employees who for the most part do a great job taking orders and giving customers their food within minutes. In one of these situations today, thanks to the Torrington Wendy's for the new cheddar bacon chicken sandwich with bacon jam and cheddar roll and fried onions. Kudos to the corporate team that creates new menu items. My grilled chicken sandwich with avocado and bacon is still delicious...not sure if it is on the menu...might have to ask for it driving thru... # We loved everything we ordered. Fresh, hot and tasty. The chicken avocado BLT sandwich is delicious. Love the muenster cheese on this

I DO NOT recommend eating at this Wendy’s. Absolute horrible experience, the manager was rude and very lazy. My boyfriend and I attempted to order 2 different meals both wanted our meals spicy when we got up to the window the manager came over to the very nice lady at the window proceeded to keep telling her to close the window and after a few minutes they reopened the window and told us we could only have one meal spicy because it takes a while to make them both spicy. I never once had this issue at any other Wendy’s I have stopped at and this isn’t something I eat frequently. This Wendy’s will never be getting any money from me the lack of professionalism and the laziness is mind blowing.