Wendy's

The only reason they deserve the one star is today was the first time an employee was nice and greeted me. I believe her name was Nat. She was very nice. The lady at the first window was rude and didn't say barely anything. The manager putting the bag together seems like she hates being there was very annoyed when I asked for a ranch. I like the food here but every time I'm at this location I have the worst experience with the employees. All rude and have no training in customer service at all. I feel sorry for the owner if this is a franchise. I would recommend hiring a whole new staff to great customers.

Late night and my early dinner had worn off. So here's Dave Thomas to the rescue. I ordered using the Wendy's app, which is a plus. No having to deal with a surly counter person. This Wendy's has the order kiosks so you can do the same. Clean, nicely lit, my sandwich was assembled properly and my chicken nuggets were actually above warm. The fries were the let down today, a little underdone and not freshly hot. It was only 8:00 pm, so there's no excuse. Restaurant was clean including the dining room, the condiments area and the parking lot.

They never have drinks in there freestyle machine. Like do they not order what they need too? I've managed restaurants and this one isn't managed well. Makes me sad for this location. The ice machine doesn't work on the freestyle and it's been like that for months. They have money to fix the things they need to I'm sure. They give very little ice in the cups and get upset if you ask for more. They really need to fix this.

For whatever reason the drive through staff stopped communicating with me so I just pulled forward to see 4 or 5 people standing in the drive through window area. No greeting or amount owed just awkward silence until finally that hand me my food then tell me the total. Good was clearly left over from the lunch rush ( it was 5pm). I don't expect much from fast food but this was less than even that.

This was the absolute worst service i have ever got at a fast food restaurant.Their was people in line and 3 people were behind the counter and NOBODY would wait on us.The manager was the worst offender.I will never go to SLOW food Wendys again.I never write reviews but this was rediculous.They were purposly not waiting on us.After it was very obvious they were avoiding us i left.That manager should be fired yesterday.