Wendy's
West Springfield, MA · Fast food restaurant
- Address
- Wendy's, 644 Riverdale St, West Springfield, MA 01089
- Phone
- (413) 276-6512
- Website
- locations.wendys.com/united-states/ma/west-springfield/644-riverdale-street?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search
- Status
- Closed · Opens 10 AM
Wendy's is a restaurant located in West Springfield, MA. It is one of 94 restaurants listed in West Springfield. Its 3.7-star rating is slightly below the West Springfield city average of 4.2 stars. There are 10 photos associated with this location.
About Wendy's
At Wendy’s in West Springfield, MA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s West... More
Hours
| Saturday | 10 AM–3 AM |
Customer Reviews
They are advertising an $8 meal as pictured on their front windows, but they are charging $10 for this exact meal. The manager Jada said there is nothing they can do and that they don’t offer it for $8, so why are you advertising it for $8
3/2/26 730 PM; They intentionally short you food in your order. Never leave without triple checking. No fries in kids meals, no drink trays for multiple drinks
There were no other customers at the time I went but I had to wait 5 mins at the drive through because they had to "count the register drawer". When I got to the window I was told they were out of chicken tenders. Since I already placed the mobile order and pre-paid ,I asked what I could get that would equal what I paid ($6) and got a black stare and "I don't know, just get anything"
This is my second visit to this particular restaurant. The first time I do recall the service was extremely slow but at least the food was good. This time the service was prompt but the sandwich I got was almost inedible and the clerk was insistent that she had to charge me for a large. They had no other sizes. It was also breakfast and there was no offer of coffee. Just told to go to the soda machine. I should have known something was off when the clerk was trying to force me to do a survey immediately and then tried to tell me what answers to put. Pretty shady. The store was pretty nice and clean inside so I will give them that.
first of all, i was charged 15 extra dollars and refused a refund, then they completely missed half of my order in the bag. i wasted 40.00 with no refund option. will not be returning.
Accessibility & Amenities
Services
Top Restaurants in West Springfield
| Name | Rating | Reviews |
|---|---|---|
| Soft Ice Cream Truck | ★★★★★ 5.0 | 20 reviews |
| Little Springs Coffee | ★★★★★ 4.9 | 20 reviews |
| West Side Creamy Cones | ★★★★★ 4.9 | 20 reviews |
| Caffeine's Midtown | ★★★★★ 4.8 | 20 reviews |
| Ahalna foods | ★★★★★ 4.8 | 20 reviews |
| Donut Dip | ★★★★★ 4.7 | 20 reviews |
| Classic Burgers | ★★★★★ 4.7 | 20 reviews |
| Hot Table | ★★★★★ 4.7 | 20 reviews |
| bNapoli Italian | ★★★★★ 4.7 | 20 reviews |
| Shah's Halal Food - West Springfield | ★★★★★ 4.7 | 20 reviews |
This listing is informational. Contact the business directly to verify credentials, services, and availability.