Wetzel's Pretzels

My daughter found two hairs in her bag of pretzels—see for yourself. That alone is unacceptable, but especially considering how outrageously expensive everything is here. I really wish I had read the other customer reviews before stopping. Needless to say, we will never be coming back.

pretzel nuggets were burnt. frozen hot chocolates were insanely expensive (nearly 10 dollars each???) but there was no indication of price and the frozen hot chocolates were made before we paid so we werent sure if we could even say nevermind at that point. had we paid before the drinks were made we wouldn’t have purchased anything. the frozen hot chocolates weren’t even very good, in my opinion. very frustrated with my experience

My family loves these pretzels but lately everytime I make the trip from Wisconsin the shop is closing; even though the mall is still open and i can't get my pretzels. I'm so bummed and are wondering if it's still worth going all that way for them.

I am here at Wetzels Pretzels on 1/6/21 at 12:09 pm and the young man working here deserves a raise. He has amazing energy and passion for what he does. He got my food ready very quickly and my food tastes amazing.

It’s national pretzel day and they wouldn’t give a pretzel! One of the workers was saying they don’t participate because they did it last week but that didn’t make sense. I don’t understand the lies and I’m very upset because I came to the location just for this purpose and they didn’t honor the national pretzel day offer