Whataburger

So im writing this on my mans account i thought i switched accounts but wont let me. First problem, a couple days ago my sister in law brought in her service dog in training puppy. The general manager (who got educated later by my brother) stopped me and said, "i need to see paper work." By ADA law i legally dont have to show anything. I know this because i also have a service dog and so does my brother. Anyways long story short on that the staff needs to be educated on the ADA laws. My second problem is me my man my brother and his girlfriend come in there all the time have gotten water cups and gotten soda in them all the time for like medical reasons and all that and more. Not once have we been stopped or told we couldnt do that. My sister in law and myself went in there tonight to g

Hello, I ordered 3 hamburgers and all three arrived poorly prepared: they were cold and dry, when they are usually juicy and well presented. In addition, they were wrapped very messily (some with too many wrappers and others practically uncovered).

This is the last straw! I always order the Sweet and Spicy BAACONNNN Burger....3 times i have received my food without bacon. Why does this keep happening to me? Every freaking time. No napkins, flat soda. Also, WHERE ARE THE GRILLED ONIONS???

Atmosphere was great..check out these cowboys trotting through the drive thru Greatness! Drive through was super slow, they handed me an incomplete order, luckily I caught it and they corrected it. , NO NAPKINS..what is it with no napkins?. food was good , but the onion rings..not HOT..

I ordered drive through, my fries were cold AND stale both. I told the girl at the window fries were cold and she replied "ok, I'll let them know". I paid almost $35 for two monterry melt meals and they were horrible. Will not be going back!