Whataburger

I was hungry as I was driving by in the early hours this morning. I had onion rings on my mind. Since Whataburger batter dips their onion rings rather than breading, they are juicier. Then I saw the boneless wings on the menu board. I got sweet and spicy they were really good. Everything was really tasty and the guy at the window was very nice. Thank you guys.

First time here in over a year. Had to aggressively call out help to submit our order. Manager and staff were in the back and more concerned with the drive up lanes. Food prep was slow. Employee who delivered our food to our table were nice.

After believing that fast food burger places were going downhill, Whataburger completely changed my mind. Customer service is excellent. The food is actually served as advertised with fresh toppings. Keep it up. You guys raised the bar!

Whataburger Review — Order Mishandled, Accountability Nonexistent I placed an order through the Whataburger app, received a confirmation and receipt, and waited for food that never arrived. When I contacted the store, I was told—incorrectly—that I had ordered through Grubhub and that there was “nothing they could do.” I reiterated that the order was placed directly through their own app and that I had documentation to prove it. The manager’s response was indifference, followed by hanging up the phone. This experience perfectly illustrates why certain operational stereotypes persist in fast food. When systems fail, there is no ownership. When customers provide proof, it is ignored. When leadership is needed, it is absent. The issue is not a missed order; mistakes happen. The issue is a c

Okay, at the order menu I asked for cream, sugar and ketchup. Get my order and not only is none of that in the bag, but no butter for the pancakes and only one utensil set for two meals. Girl closed the window too fast so I go around and park and go in. No one came to the counter to ask me if I needed anything. Had to wait behind two people in line for some ketchup. Erica at the front register was the only good experience of the visit, she apologized and I was omw.