White Castle

I like White Castles food I find myself eating there once a week.. Foods not the problem. "Customer Service" is the problem. I went there for a specific item, 🧇WAFFLE 🧇 breakfast sandwiches. So when I placed my order The first thing I asked for was 3 sausage egg n cheese WAFFLE sandwiches. unfortunately I did not check my bag until I got home 15 miles away. I pull out my sandwiches and of course did not get what I ordered Hence leaving this review . So I called to try to fix the issue. Not only was the manager rude she blatantly said it was my fault because 1, SEC (sausage egg n cheese) breakfast sandwich on a bun is what she told me I ordered (bun and Waffle dont sound like each other even a little bit) i went there for the Waffle sandwiches specifically as previously stated. 2 she

Food was expected for a fast food restaurant. The interior was tired and dated, needs a deep cleaning for sure. There were no paper towel in the bathrooms and no air dryer. The Coca-Cola machine wasn’t functioning as well, had to have the staff give us soda from behind the counter. A positive thing is that the people here are generally nice and attentive to your needs.

Terrible drive through experience. Rude service. Condescending tone. Lack of menu knowledge. Not helpful at all. We left without ordering anything. Do not recommend.

I was uncertain what to do or where to stand when I went inside. Place seems very dingy and dark. There were several ppl standing around and couldn't tell who was in line or not. The person on register was in training so that was fine, expected it to be a little slow when I realized that. The food, I got 4 cheese sliders and fried cheese rings. I barely ate 1 of the sandwiches. Idk what the "flavor" is on their "meat" but it was not my taste, tasted like it was a paste as well. The cheese also was not melted, that sucked. I have no idea why the sliders are so popular, they taste horrible. But everybody had different tastes. The cheese rings were glorious, I only got a 3 piece, lucky, bc it's a lot of cheese and I barely finished it only bc it was so much cheese. They were crunchy and d

I ordered two cheeseburgers without the middle bun and a six-piece chicken ring with honey mustard. When I got to the order my receipt was correct and when the worker handed my bag he made sure to say that the honey mustard was in the bag. Turns out I had no cheeseburgers. I had three single patties burgers and my six piece with honey mustard. My complaint is the worker at the window. Confirmed my honey mustard but didn't double check my cheeseburgers. For some reason I think he knew my order was messed up and by him mentioning the honey mustard sauce. I figured my order was correct and I didn't check my bag right away. By the time I figured it out I was already on highway 10 heading home.