White Castle

So disappointed. My food was not only cold but my fries literally weren't cooked. How do you put raw fried in a container ? Also ordered the shrimp and was given mozzarella sticks.....im lactose intolerant! So disappointed....

I visited White Castle in Centereach, N.Y. on Friday December 5, 2025 at 6:41pm and went to the drive thru. I placed an order of 4 bacon cheeseburger sliders. When I went to the window, I handed the male employee, whose identity shows #502 on the receipt, my credit card to pay and also informed him I needed a receipt. He took my card, scanned it then stuck his hand back out returning my credit card without the receipt and I asked him a second time for the receipt. He ignored me again like I was trash and turned around very quickly walking away. There were no other cars behind me. It took several minutes for me to get my food. I kept my eye on the drive thru window and their were two other male employees in there with him and the three of them were laughing and clapping hands together like

It's White Castle! Still the reliably best chocolate shakes anywhere. Never a problem with food or order. Among the goofy menu, the fish nibblers are surprisingly good. Jalapeno sliders are great. The ordering intercom is awful.

I went to White Castle, and part of my order was two double cheeseburgers, extra ketchup. Got home opened the bag, there weren’t any cheeseburgers in the bag. The last time I went I ordered waffle breakfast sandwiches two of them and I didn’t get those. I think it was the manager that actually served me tonight. Do better.

We came to White Castle to try the Double Cheese Sliders and the Chicken Breast Slider Combo. The Double Cheese Sliders was nice and hot, but the flavor was basic, the French Fries was hot and tasteless. The Chicken Breast with cheese was plain with no flavor. Great flavoring drinks. I appreciate the staff customer service, they were welcoming, friendly, patient and helpful with our orders. This location was clean and offers plenty of parking.