Willie's Grill & Icehouse

The service was not up to par but the manager tried to help during my order. I had questions since it was my first time and no one was really helpful until I spoke to him and placed the order. They do not greet you or help you upon arriving. Since it was my first time, I sat down and waited 15 mins before I learned that you order at the counter then they bring you your food. My seafood boil was NOT good. It was watery, powdered tragedy in a bowl lol. My crab legs were dry (barely any food inside) and browned with black specs/black spot disease… The shrimp was good and the sausage was quality. My server ended up being kind. She came by once and I checked out during that time. The place itself is family oriented and loud because they are playing many different games and such in the TVs. T

I had such a great experience here! Our bartender, Raven, was absolutely amazing — genuinely one of the highlights of the visit. She was incredibly attentive, super sweet, and made sure we always had what we needed without ever feeling rushed. Her energy really made the whole experience feel personal and welcoming. Between the great service and the fantastic food, this is definitely a place I’ll keep coming back to. Huge shoutout to Raven for making the meal even better!

Unfortunately our visit wasn't so great this time. Chicken wings were under cooked & tater tots were still cold on the inside. I complained and the person who brought out the replacement insinuated I should eat faster. He lectured me on the time the food was served vs the time I complained. Well, the tots came out after the food was served, and the waiter didn't come back around for ever. I had to walk the tots, myself, back up to the kitchen window to let them know they weren't cooked all the way through. I'm a grown adult. I know how to eat. If it was cooked properly, they wouldn't have lasted more than 5min on the table. Anyhow....check that your food is cooked properly.

Not sure if it was just a bad day in the kitchen, but the meal was just so-so. Everything was cooked well, but just under-flavored with light seasoning. May try again, but this visit was lacking.

This is a hybrid self-service restaurant. You order at the front, and bring your card to your table. I ordered mozzarella sticks. Lukewarm…a little cold, too. Evidently heat-lamped, but poorly. Taste is bland, reminds me of the ones you buy at the grocery store. Marinara was boring. Ranch was ranch. The fountain diet Dr. Pepper is not very crisp. Chicken tenders and onion rings…tenders are very small. Nicely cooked, these are fresh, but bland. Like Cane’s. Honey mustard…inoffensive, but not good. Onion rings are bland, and the breading doesn’t stick well whatsoever. Onto the Willie burger and fries…fries are kinda warm, taste acceptable. The burger’s bottom bun is soaked through and falling apart. It’s good though! Nice flavor profile, good amount of pink in the patty. All of this f