Wingstop

Had the worst experience on New Year’s Eve.. way to bring in the new year. Originally placed my order around 7pm to have to wait 3 hours to then cancel my order. First I only received part of my order. Got it settled with DoorDash to get the order replaced. This location never redid my order, kept hanging up on me when I called. The manager wasn’t helpful at all. And to top it all off, they decide to call me today, first day of the year, to tell me they are only going to refund me $30 of an $85 order. Ridiculous. Worst service I’ve ever experienced.

I went in there with my mother to buy food to this business and the audacity when I went back to get something that was missing the gentleman in the front area told me when I told them there was a sauce missing. Let me see the bag for me to go back to my car that’s across the street from the establishment and go back with my food that will make my food cold one too When I told him and I reply, I don’t need to lie to you. You could come to my car and see that I only have one sauce he started getting tough. Do not get tough with customers. Do not treat customers like everybody is out to get for a 50 Cent cup of sauce in this industry. People need to respect the ones that pay them because my money pays your salary. the owners need to retrain the manager and The employees of how to handle situ

It's alright. They have kids working the front, and people who speak minimal English in the back. The location is centered in an urban area of east Orange. The types of patrons that walked in were very questionable and hostile. Wingstop says it closes at midnight, yet I was in the building at 11pm. A woman came in at 1115 and they told her they were closed. It'll survive for a bit in the area, due to the area. Edit: after a second visit. The service is just getting worse. The two cashiers are on the phone playing games or whatever. My fries were stale as if they have been sitting there all day, my drink order was completely wrong.

The food was great, fresh, and seasoned very well. The customer service was excellent and I will definitely be going here again.

Paid extra for all flats but only got 2 flats the rest drums.now I have to throw my dinner in the garbage. This is the second time they get the order wrong. It’s amazing how they have ppl working there that can’t read a simple note like “all flats”