Wingstop

The staff is not as professional as required for such a business. I had the worst experience with the young lady I will show you I a second. The manager blatantly lied to cover his employee disregard for servitude or service.

I did not know how to review because I have Uber deliver. I order the same thing every time and it is delicious and I am very glad with all the options that I get to choose from. I order wings and Wingstop offers flats or the other type. I have not found many restaurants that do that. I love flats only. I like plain wings. You get a choice of partial sauces Or not. I don’t find these choices everywhere at all. The wings are never overcooked and they are delicious.

Fryers went down, employees were trying to figure out how to complete orders. The outlets were out on one side but others worked by utilizing extension cords. This occurred between 1:20-1:40 on Monday October 6 2025 at Broad River Road site. John used his problem solving skills to complete orders and I give them 5 stars for that! Food took longer than expected but I can not fault the employees.

I ordered my food online and when I walked in to pickup, lightskin, overweight lady with a low ponytail at the counter saw us, turned her entire body and laid on the counter facing the opposite direction. She started tapping her nails on the silver counter where the food hoes and palying woth her ponytail. I waited for a monet to see if she would turn around and still she purposely was ignoring us. I walked over to the window where I assume door dash picks up, trying to catch eye contact or something. I finally walked back around and had to say hello loudly. She turned around and still said nothing. I asked could I get my food, and she just made a nahd gesture, pointing towards the bags on the shelf. Rudest experience ever!!! Why work somewhere you don't want to deal with customers? Fo

Ordered online, said order would be ready between 4:30-4:35. Got my food an hour after it was 'ready'. Doordash orders took precedent over online orders. It was my mistake to order on a Saturday, but I didn't expect to wait that long. People that came in to place an order were told 30 minute wait, I wanted to say out loud 'it will be longer than that, I've been here waiting longer than 30 minutes'.