Wingstop

I had gone to surprise my girlfriend with her favorite food, Wingstop for her birthday, but after I had gotten the food and opened the package to surprise her at home, we were very displeased to find only 5 wings in our 6 piece sets. For nearly $17 a piece, I expect the wings to be delicious, but more importantly I expected there to be the amount that I ordered. Mind you, we live about half an hour away from our closest wingstop, adding on to the annoyance with our current situation. I am very disappointed. This is not what I wanted to surprise her with for her special day.

I saw a promo for 20 wings for $20 and couldn’t pass it up, especially since you can select between boneless or bone-in! When we got to the restaurant, the staff let us know the promo was only available through the app, but they were kind enough to mark my order as “for here” so we could still dine in. We went with Cajun, Louisiana Rub, and Lemon Pepper wings, plus added fries and two crispy tenders. I used to swear Wingstop had the best fries, but I think they may have changed the recipe recently; they weren’t quite the same. On the bright side, the tenders totally stole the show! They were perfectly crispy on the outside and so moist and flavorful inside. Definitely the highlight of the meal.

Forgot our fries had to go back, burnt our food! Waste of my money

The service was friendly and they got our order out quickly so no issues there. The problem was that there was absolutely no flavor in the wings. We ordered Louisiana rub and Hot honey but there was barely any rub on either. I thought they still might taste fine despite the lack of rub on the outside but there was absolutely no flavor, I couldnt even tell what flavor each one was supposed to be :(.

3rd time that my order was prepared incorrectly, this time missed 50% of the wings ordered (15 wings) I called back once realized at home, but not solution was provided other than come back for them if you want them! Asked for a refund but the manager said that wasn’t possible? This location (Lake Forest) is terrible, no accountability from their managers and not ables to improve their preparation process to avoid missing items from orders…