Wingstop

Staff is rude, manager pulls me aside INFRONT OF PEOPLE because I’m sorry if you are gonna be rude I am going to put you in your place. The online order said 10 minutes at 6:45PM I get to the place at 7:10PM. Employees look lost. Teenagers overwhelmed being RUDE AND SHORT, the manager felt as though it’s appropriate to tell me how to feel. It was never about the wait, it was about the interaction that he condoned. My food was cold, fries weren’t seasoned. Wingstop is my favorite fast food. Sandusky may be a new location, but that doesn’t give the right to anyone to be unkind. I order from there time and time again, and I’m just really displeased with what took place. Be the change you want to see. You don’t want customers being rude, then it starts with the staff. Smile, be attentive, and

Ordered a pick up. My husband checked the ticket and saw chicken and left. They forgot the fries because the fry print out ticket was on the other side of the bag where he and other workers didn't see it! So he goes back and hands the tickets back and explains. Finally gets home and the fries are wrong due to the seasoning so 2/3 of us can't eat them. Not a great first experience with this store. Never had a problem with other stores before we moved close to this location, so I'm hoping it is a fluke?

The food itself was good, but the staff and service were absolutely terrible. The lady upfront was extremely rude and was on her cell phone the entire time. There were a line of people who she completely ignored, and another worker was complaining about being short staffed and said to “wait your turn” when i asked for my order, even though the order was supposed to be done in 10 minutes, and it took 40 minutes for it to be finished. I understand being short staffed and not wanting to work, but that doesn’t give anyone the right to be rude to customers. Terrible service.

How do you forget 10$ worth of extra sauce?!?! Didn’t even include the sauce they were supposed to come with. Don’t even try to call and ask to redeem it I just called for 15 minutes with absolutely NO ANSWER. This place is t even a year old. So sad.

this wingstop is ABSOLUTELY disgusting! I wanted 30 minutes for my food and while waiting, i got to watch the girls cooking our food while playing on there phones and talking, the worst part is.. one of them was carrying her wig/weave while working with food and the customers at the register. not to mention absolutely no one is wearing gloves in this place… disgusting