Wingstop

If I could give this place zero I most definitely would I order my food online. When I arrive the workers couldn’t communicate with me well. I get my food get home before I even open the bag it was dripping literally dripping with grease I open the bag the chicken tenders were soaked in grease and old no way the were made fresh look at the pictures below I preceded to call and none of the staff answered the phone hiring these people they are literally destroying Wingstops reputation

Ordered 50 wings for delivery only received 20 and the ones we got were not even correct. Contacted management they offered a refund but I have not received it and it’s been over a month.

I got lunch from here today. I highly recommend ordering online. There is way too many people in a way too small storefront. The service is not really there. It felt like a rat race just to say hey this is my name and I placed an order online. I got the food though and I very much enjoyed it. I got two lemon pepper tenders that were a dry rub and it was really good 11 out of 10 phenomenal. I also got barbecue wings. They were good, but the sauce is the exact same sauce from Applebee’s. I don’t really think that I would come here for those again because I can get them for 1/3 of the cost. My husband got the hot wings rated a three and they weren’t spicy or hot at all. Kind of a letdown.

Beware. Like many, I've been burned here, and I don't mean by hot chicken. Delivery order placed on the Wingstop app directly. It was estimated at 45 minutes and I gave up at 2 hours, just to receive it after 3.5 hours, stone cold and unsafe to reheat. I contacted the store, twice. I also walked in and spoke with an employee (the door was locked during business hours and I had to knock). In those three attempts, no manager was available and they added my complaint to a LONG list of others' (I saw the paper), promising a refund and a call back. No call back after days. Prior to that, I submitted to corporate figuring the store couldn't help me with an online order. Also, nothing. I'll have to resort to a chargeback, evidently.

Truly a horrendous experience last night. Order food through the Wingstop app. Had it delivered to the house. Driver forgets half the order at the shop. Call back to get the rest of our order delivered. I was told they would remake the order and send it out. I call back an hour later 8:19pm, to which an employee tells me it is still coming. Call back at 9:20pm another hour later. Employee states that they are waiting for a delivery driver. I call back a final time around 10pm, since I know I have been getting lied to for 2+ hours at this time to no answer. I understand that the delivery driver forgot the order, but to have an employee blatantly lie for several hours to a customer is unacceptable. Wingstop has lost a customer.