Wingstop

I was really looking forward to trying Wingstop for the first time, but unfortunately my experience was disappointing from start to finish. The issues began with the app, which made it very difficult to customize my order. Because of that, I had to wait and place my order in person once I arrived at the restaurant. Even then, it took about 10 minutes just to place my order, followed by an additional 35–45 minute wait for the food. The restaurant appeared to be poorly staffed, which clearly contributed to the backlog of orders and long delays. When I finally received my receipt, I noticed my order was incorrect. Due to the number of people waiting and placing orders, it took nearly seven minutes before I could get back to the cashier to have it corrected. I specifically asked for the corr

Rude Customer Service, Manager on duty on 1st march 2026 evening was unrespectful to the customers and murmuring in abusive way. He is not even willing to listen to customer when they made a mistake. When Customer is rude you have all rights to do whatever you want but when customer is respectful and trying to explain the issue, at least spend 10sec to listen what he is saying.

I have ordered a couple of times.the food is always excellent, but whil they take tour order the attitude is dismissive. Have ut delivered the service is better then.

I love wingstop's food. Every bit of the food here is great. The problem here is the service. It'll take an extra 20-50 minutes to get your food regularly. Theyre severely understaffed, regularly forget LARGE quantities of food, such as entire containers of 30 wings, large ranches, and on one occasion my entire meal and just handed me a soda. Today, despite the entire building was left unoccupied, open sign on, door locked, all electronics and devices turned on. While I understand that the snow is a massive complication, we were able to place an online order, arrived, and realized that no-one had made our order. There was no indication that the restaurant is closed. Incredibly dissatisfied. Top tier ranch, but pick a different location.

Went and picked up an order. Ask the girl behind the counter for ranch for our customer and the girl was beyond rude. All I’m saying is if you don’t like your job get a new one. She’s was definitely not someone I’d want to wait on me again!