Wingstop

Absolutely horrible. Placed an order online at 6:05pm and was advised it would be ready in 20 minutes. It is currently 8:25pm and my husband is still there waiting for the order. We asked for a refund. This place has no idea what they are doing...customer service where? My husband said the staff is all over the place and seems like they could care less. Will not order from here again. This is extremely unprofessional. He said there are so many people waiting for their orders. Something needs to change. Get it together.

Waited 45 minutes over my pickup time for order. Kept asking front counter worker, but still nothing. As I sat there I watched as a line built up in front of store waiting to order. several times there would be someone at counter but the employee up front had his back turned and was on his phone. Literally the worst pickup experience I ever had and I feel for people who were trying to order. And after the fourth time I asked if my order was ready well it finally was, probably sitting on rack forever cause all my food was cold and they didnt give me my sauces and drink but I was ao fed up I left.

I go to Wingstop in Worcester ma and at the casino in Foxwoods. I have never had oil all over my chicken like this one. The fries were cold by the time I grabbed my bag and walked to my car. There was no ice in the soda machine and they were out of many options. Also staff was swearing and inappropriate behind the counter. I would never go back to this location

this wingstop seems to mess up every doordash order beware. we have had small issues in the past but this time we ordered the 20 wing combo. we didn’t recieve wings. we got fries and a drink… i don’t know how this is hard to mess up? incredibly disappointed. bag was completely sealed

So we did a pick up today at Wingstop which is usually a great place but unfortunately corporate needs to take a big look at their cameras there was a gentleman that was working in the back came to the front and totally disrespected a number of people that were in there telling them to leave his store and also disrespecting other customers while maintaining he did nothing wrong claiming his innocence I have a photo of him this is a review for corporate and for the owner of the store please watch your videotape back and please do something about the situation this gentleman is definitely not cut out for customer service hopefully you guys can make changes so that way I can update the review unfortunately this is not good and does not look good on the entirety of wingstops Enterprise