WNB Factory - Wings & Burger

This is our local spot for cauliflower wings. They make them in every flavor and they are cooked to perfection. There wings are good as well per my son. Onion rings cooked well and their fries for me are great not to much seasoning. Overall customer service is great they have young adults at the front and they always greet with smile and prompt service.

Let's just say I will not be returning. I am VERY big on customer service & you can tell the young kids they hire here just don't care. I ordered 6 piece xx hot wings online. In the special requests section, I meant to type "PLEASE DO NOT DRENCH WINGS", however autocorrect must've switched the word 'drench' to 'French'. Okay, I understand that's a mistake on my part, however, one of the things I would've done is 1. Used my context clues since there were no fries ordered 2. Called the customer to figure out what was meant. When I arrive to pick up my order, a sweet girl asks what l meant. I told her, she showed me the food and asked if I considered them drenched. I politely said "yes I do, it doesn't even look extra crispy to be honest. Are they able to remake it" She calls over a rude, boy

This place is truly a hidden gem! I’m honestly surprised by any negative reviews. The wings I had were some of the best I’ve had in a long time—I loved them so much, I came back the next day to try their steak burger. It did not disappoint; that was amazing too! The staff was super friendly, and the place was well kept up. I’m mad at myself for not leaving a tip when they truly deserved it. Now, I can’t wait to come back and try their cheesesteak!

WNB Wing Factory is excellent, especially if you appreciate gluten-free options. The lettuce wrap burger is outstanding—fresh, flavorful, and done right. It is hard to find places that take gluten-free choices seriously, and WNB does it better than anyone. The food is consistently good, the menu has something for everyone, and the quality never disappoints. I really appreciate having great gluten-free options here, and this is easily one of the best.

Unfortunately, my recent experience at WNB Factory was disappointing. The staff didn’t seem very welcoming or attentive, and there was a noticeable lack of customer service. It felt as if losing business didn’t concern them, which is frustrating when you’re spending your hard-earned money. I genuinely wanted to support the business, but the attitude from the employees made it hard to feel like a valued customer. I hope they work on improving their hospitality, because the food has potential.