Yogurt Mountain

So, my yogurt was weighed at 16.9 without the spoon. The receipt CLEARLY shows they manually entered in a higher weight. According to the employee and the manager they are ALL trained to do that. This is illegal and wrong. It is deceitful and I didn't want to believe it was true, because WHO DOES THAT?? Also, even if they DIDNT charge the extra, why on EARTH is it almost a dollar an ounce?? Insane pricing, the consistency of the yogurt was ALL over the place. It's not clean. I just can't believe it. I used to manage a frozen yogurt shop, and I just can't imagine being this sloppy in the product, and this evil in practice. What a terrible business. Edit: Was so frustrated I didn't realize I left my card info on the initial screenshot 🙃 Edit 2: Owner, you're a liar. There are MULTIPLE re

Very bad service, since we entered the cashier and worker received us with a bad attitude, in terms of the quality of the product a lot of variety but for my taste the product is still something sweet

4 cups of ice cream was $41!!!!! That is insane! All of the yogurt was half frozen and mushy. And everything looked dirty. The chairs, floors, walls, the smell, everything. 🤢 We have gone to YM for a long time. We will not be coming back again. Unbelievable pricing! 😳

Cheater Alert!! My 5-year-old loves frozen yogurt, so we often visit Yogurt Mountain on Hwy 150 near the Galleria. Today, we went to the store get the ice-cream and I noticed the price seemed higher than usual and asked the cashier if the price had gone up. She paused for a moment and then said, “Yes, it went up a bit.” That was an outright lie. When I looked at the receipt after I get home, I saw that the weight had been entered manually instead of being measured by the machine. After calling the store to check on the weight, I was shocked to learn that the cashier had been trained by her manager to add 2–3 extra ounces to each customer’s bill, claiming it was “company policy.” This is nothing short of cheating customers. Overcharging, especially when it’s intentional and directed by m

Yeah not coming back, almost 40 bucks for yogurt! And tasted awful....now I remembered why I stopped coming. I told the cashier I was not happy and she didnt even offer a refund. I barely even ate 2 bites...