Zaxby's Chicken Fingers & Buffalo Wings

Me my brothers and mom ate here today and it was ten out of five stars. The staff was amazing. Ikiariana is a superb and beautiful employee. The food came out fast, hot, and delicious. Props to the prep cooks and chefs. I met the general manager and district manager. Both wonderful and some nice heads in charge. They are hiring. I scanned the qr code to do survey and fill out application. Best zaxbys in Albany. If you don't believe me--- TRY IT OUT AND PROVE ME WRONG... P. S. - never gonna happen!!

Drive through service is pathetic. Ordered salad and tea. (1) Total was $11.43. I gave him a twenty and 43 cents. He asked me what kind of change did I want back because my order was only $11.43. Really. I told him he owed me $9.00. It took three of them to figure it out. (2) Remember I ordered a salad but received no utensils or napkins. (3) I ordered tea but received no straw. This isn't the first time but it's close to the worst time. Where do you find these people? Don't you teach them about customer service?

I ordered in the app .. my food wasn't ready when I came through the drive-thru .. cool, I was a bit earlier than the time proposed. 10 mins AFTER the time proposed... Still no food. Go in and wait 5 min finally get food and part of it is burnt and nibbler just tossed in the box.

The food at the Zaxby's chain seems to be the same everywhere. I always order the Big Zax Snack. It is a good deal for the amount of food. I had trouble using the app at this location, but it could have been my service more than anything. I would recommend this location!

My vegetable egg rolls were mushy and overcooked; however, the parties with me had no complaints about their food.