Zaxby's Chicken Fingers & Buffalo Wings

I don’t usually eat fast food but I make an exception for Zaxbys. This was my first time at this location as I’m new to the area. The young lady at the register was very sweet but everything else was horrible. It took almost 30 minutes to get our food. About 15-20 minutes in, I’m assuming it was the manager, came over and apologized and said the wings were having to be cooked and it was delaying our order so she gave us free meal vouchers, cool. Finally we get our food.. of course, the only thing hot is the wings we were waiting on- everything else is cold. I open my signature chicken sandwich to find lettuce and mayo… that’s not even how it’s made. I take it back, another apology… he’s new she said. They remake the sandwich and I wait another 10 minutes. By now, my other half is almost do

I don't even do this review stuff, but my coleslaw was sour and old. Also my fries were frozen in the middle. Called the manager and he didn't do anything to solve the problem. Spent 17$ on a order and ate just the chicken tenders 😂. He says "coleslaw looks good to me" didn't resolve shit 😭12-17-25

I ordered the 5 pc chicken finger plate with lemonade and 2 Eggrolls $15.47. The plate came with 5 chicken tenders,slaw,toast, and fries, 2 Zaxby sauces plus a lemonade. Let me tell you what, I absolutely loved about this that saved this review from being 1 🌟. The lemonade was 🔥, it tasted freshly squeezed or homemade, right amount ice, and I was happy. The Eggrolls were overcooked, but the filling was still good. If u like them over cooked, u will love them. Last of all, the sauces complimented. The egg roll had a chili sweet sauce, and the chicken fingers had Zaxby sauce. [Extra sauce is $.50 each] The worst part of this meal is everything was overcooked. This was beyond extra crunchy. The chicken fingers were barely chewable at times. And the toast was burnt and had a burnt taste. The f

If you order through Door Dash expect to receive no sauces, utensils, or any optional modifications made to a standard order. Fries weren't fully cooked and the chicken was cold. You can definitely tell how passionate people are to do the very basics of their job in 2025....

I recently visited here and had a mixed experience. When I arrived, I ordered my meal and took a seat near another customer. When my order was ready the cashier approached me in a manner that felt aggressive, which made me uncomfortable. I observed different interactions between the staff and other patrons; which, added to my confusion in the service dynamics I received in the restaurant. As a customer, I believe everyone deserves respectful treatment regardless of their background or who they are sitting by. While the food was up to par, the service experience left me feeling unsatisfactory. I hope the management can address these issues to create a more welcoming atmosphere for all guests.