Zaxby's Chicken Fingers & Buffalo Wings

Brought Great 8 and got 6 pieces. Forgot to show them my phone to get it scanned for my rewards and of course I didn’t get a receipt. I don’t know why it’s so hard to give a receipt. Had already eaten 1 piece when I realized I didn’t get 8.

This is usually my go to Zaxbys! Just did a pick up and my wings had barely any sauce on them, kind of cold, and my son’s kids meal had the smallest amount of fries I’ve ever seen. Very disappointed today.

Just wanted to give a shout out to two young men who waited on me and my husband today. We went inside to place an order for take out. When getting our drinks the ice machine was out of ice. Without us having to ask - this young man noticed and instantly said “I’ll go get some ice and be right back.” In the meantime another young man noticed what he was doing and reached for our empty cups and said “ Let me have your cups and I’ll get your ice over here.” He proceeded to get our ice at the drive through area. So many times I catch myself complaining about the work ethic of younger people but these two were doing customer service right today! I hope management notices and says thank you when thank you is deserved. So- THANK YOU GUYS!

I’ve been to this location twice and TWICE they have messed up my order. Both times it’s been a traditional wings and things that they incorrectly made as a boneless. Absurd lack of management here and an undisciplined staff. After working 8 hours and serving the bowling green community it would be nice if my neighbors could have the courtesy to make a food order correctly

Neither of the 2 tacos i ordered were prepared correctly. The chipotle one had chipotle sauce, tomato, and lettuce. It was supposed to have chipotle sauce, cheese, and pico de gallo. The avocado one had avocado ranch, cheese and lettuce. It was supposed to have avocado ranch, tomato, lettuce, & bacon. The chicken bacon ranch fries had whole chicken tenders that i had to tear up by hand. The fries weren't done at all. I am very disappointed and was looking forward to trying these new items. If you're going to offer limited time items, maybe you should make sure your workers know how to prepare said items. I would give a 0 if i could.