Zaxby's Chicken Fingers & Buffalo Wings

Giving this a five star review because the the two suggestions I'll make to management on atmosphere are easily fixable. Came here on a Monday for an early dinner. There wasn't many people there, the place was clean, service was friendly and fast. Food came out hot and fresh! Suggestions to management- the bathroom paper towel dispenser was not working so I had to use Toliet Paper to dry my hands. One of the drink machines that looked like it was mainly for ice didn’t work but there wasn't a sign on it. I'd just suggest to keep up on some of those small operational things that can be an inconvenience to a customer. Food was wonderful!

Some of the best chicken tenders and fries I’ve ever had

I recently tried Zaxby's for the first time and unfortunately, my experience wasn't what I expected. While the staff was friendly, the wait time for our food to be prepared was somewhat long, especially considering it wasn't particularly busy. I ordered the chicken tenders, and while they looked appealing, the flavor was just…okay. I found them to be on the dry side and lacking in any real punch. There wasn't much seasoning that I could detect, and they definitely needed some sauce to add flavor and moisture. I was hoping for flavorful, juicy chicken, and unfortunately, this fell short. I might consider giving them another try sometime in the future, but for now, I'm not going to rush back.

We went out of our way to visit Zaxby's Chicken Fingers and Buffalo Wings in Chantilly, VA, just to give it a try, and it was a very solid experience — better than most! We ordered a chicken sandwich, which was awesome, and a Craveables box with chicken fingers, toast, and some tater tot-like sides. The food was really good all around. Even though we arrived close to closing time, they still took our order and served us fresh food. Plus, they went the extra mile to get us sweet tea from the back when it had run out at the front — that was a really nice touch! The parking situation was also convenient with plenty of space. While it’s not the absolute best chicken place I’ve been to, it’s definitely up there, and I really enjoyed it. I’d rate it around 4.5 stars — worth the visit for sure!

I lived in Georgia for a long time, and that's where Zaxby's started. Everyone had their favorite spot, some better than others. This is the only one I know of in Virginia. I'm not sure I'd make a special trip, but if I'm in the area, I'll stop by. The food's decent, the place is clean and quiet. The staff was great when I went. It reminds me a little bit of Georgia. I had buffalo fingers and fries; theirs are seasoned, and I really like them when they're hot. My friend had the chicken sandwich. You can pick your spice level, but it's not super intense like some hot chicken places. There's plenty of food, ours was hot and fresh, and we enjoyed it.