Zaxby's Chicken Fingers & Buffalo Wings

If you’re considering ordering from here — don’t. I gave this location three chances in one month, and every single visit was a disaster. February 27, 2026: Ordered online, went through the drive-thru, and my order was missing an entire bag. They handed it to me, I started to pull away, and then realized my quesadilla was missing too. I had to park, go inside, and deal with it again. When I asked for a refund out of frustration and tried to return everything, they gave me the runaround instead of taking responsibility. Eventually they just handed me the missing item. No urgency. Just inconvenience. February 22, 2026: Ordered online again. Arrived at the promised time and was told to park because my order wasn’t ready. When I finally got home, I realized they forgot ALL the sauces. For

The lady at the drive thru was very nice! The chicken was cooked fresh and hot. I got a plate so the fries were good, too. It is a little pricey, but hey, it's not McDonald's.

I was pretty pissed. I came down there and my family. $74 for the crap that we got. The cheesecake bites was very chewy the chicken tenders are chewy the french fries were soggy the fried pickles we're sitting oil for so long that the coating that was on the fried pickles was soggy and full of oil I don't know if I will come back to the Zaxby's again I was very disappointed 😞☹️😞 I tried calling now four times. No response. The only reason I didn't tell them the night that I was there.i don't want them to do something to my food.

Came last week and forget to post. The young lady working asked me to do a survey for her to win a T-shirt. She was very nice, the place was very clean, they were actually pulling booths and cleaning behind them, I’ve never seen that before. The chicken was hot and fresh and I tried the lemonade. I’ll be back.

I’ve given this Zaxby’s in Conway, SC more than enough chances, and it’s consistently disappointing. The service is always terrible — every single time I go, I end up waiting 25–30 minutes in the drive-thru because they only take one order at a time. When I finally get my food, it’s either cold, old, or missing items from the bag. The staff doesn’t seem to care, and there’s zero sense of urgency or quality control. It’s honestly one of the worst-run fast food locations I’ve ever been to. Not to mention, the staff always looks like they’re teenagers in highschool, which I’m sure is the only type of people they can keep employed here. Save your time and money and go somewhere else until management gets it together