Zaxby's Chicken Fingers & Buffalo Wings

This is getting ridiculous. Both of my nibbler meals barely have any fries inside of it. I purchased these items for my children, even though their kids this is not a kids meal both containers look like this. What am I paying for honestly??? The moral at the counter is very poor. This will be the last time eating at this store. The orders keep getting messed up or half way thrown together.

There was a dead fly in my salad. I all but threw up. I’m so disappointed.

OMG!! From the front of the house to the back of the house you guys are awesome. Jo-Ann thanks! for taking time out of your busy day by giving me details direction on how my brother could retrieve his order. You're very professional, knowledgeable, helpful, and friendly. Thanks! Manager Danny to take the time and listen to my great! experience. Faith 1-7-2026

I ordered a veggie spring roll, well I pulled to the side to check my order. We'll the spring rolls was burnt looking, very greasy to touch and look. So I took them back inside to inform the staff and was told " That's how they look". I stated I've ordered them before and they never looked greasy and burnt. I was told, "I'm telling you we can give you another order and they will look the same. The fact that your staff would say. "I'm telling you. Instead of saying we apologize and I would be happy to either refund you or if you would like another order. Poor customer service. Staff need to focus on their customers instead what they did last night!!!

If I could rate service more than 5 stars I would!!! Kaitlyn was absolutely amazing and went above and beyond. We placed a mobile order and the drive thru line was wrapped when we arrived (not to mention the bus of people they were serving inside). So I knew it would be a wait, which was fine, expected even. They were out of milkshakes and Kaitlyn gave us cookies to make it right! And she walked our food out to us so we wouldn't have to wait given the inconvenience. I have never experienced a more wholesome exchange at this location! Thanks again!