Zaxby's Chicken Fingers & Buffalo Wings

Terri the manager greeted my family upon arrival. She washed her hands prior to providing our delicious cookies we ordered. Our food was hot and cooked to protection. It was ants on the window seal and we had to change our sitting but other than that very pleasant experience because of HER.

We were greeted by Jahwan, please excuse my spelling if incorrect. He had the kindest, most welcoming introduction to the store. He was very helpful to all who walked thru the door. When he was not welcoming people with his charm he was hard at work cleaning. The perfect employee. Thank you young man. I would return just because of Jahwan.

I decided to go to Zaxby's for a late dinner. Upon my arrival, a young employee informed me that they ran out of Chicken Fingerz. I went there for the Chicken Fingerz, but I opted for a sandwich meal instead. While waiting for my food, I discovered that the soft drink dispenser was acting up. I mentioned this to another young counter person, and she gladly filled my drink for me. My meal was ready after a short prep time. The Fries were very good and my Chicken Sandwich was well-prepared and very tasty. I added cheese and bacon when ordering. *This was the best Chicken Sandwich I've eaten In a long time. During my visit, I noticed a large spill near the trash can. I mentioned it to an employee, and the spill was cleaned up in less than 5 minutes. They obviously care about Safety

Edited- A mere 10% discount to bus drivers and coaches IS NOT A CORPORATE POLICY. I checked with corporate! Your Manager is a liar. The store is a franchise. THEY SET THEIR OWN DISCOUNT POLICIES! "I am a bus driver from a nearby county. We stopped today on our way to some basketball games. We had TWO buses full of kids , approximately 65-70 students. I brought you alot of customers, which you made alot of money off of. I was floored when we were told coaches and drivers only get 10% off their bill!! This is a corporate rule. Are you kidding me?! McDonalds is right across the street. They give coaches and drivers a free meal, not a discount, but a free meal. Can you guess which restaurant I will be bringing my buses to? Shame on you Zaxbys. Bus drivers dont get paid alot and most coaches

they don’t deserve any stars. 12/4/2025 ordered mobile order @ 9:27 pm for drive thru but it was packed. order was to be ready at 9:45 pm. went inside because of the drive-through being so long. Barely got acknowledged. The girls upfront were going outside as well into the bathroom. very Disrespectful and disgusting. Especially when I spent almost $40 worth of food. If a manager or someone could reach out to me, I would really appreciate it.