Zaxby's Chicken Fingers & Buffalo Wings

Every time I come to this location there’s always an issue. Today I visited and I literally was only one in line. I asked if I could place two separate orders, the employee response was no. I then place the first order and was asked to pull forward to wait for the first order! Again no one was in the line ahead or behind me, I drove back around and placed second order. I was asked to pull forward again to wait for both orders. They brought my orders out separately! Second time was by a lady Stating she was a manager (Williamson) and asked me what the problem was when she was standing right there when the whole situation occurred. She didn’t apologize for the inconvenience Just seemed as if she was trying to justify her point. Very disappointed and I will not be returning to this location.

The order was taken very simple boneless wings with sweet & spicy sauce and egg rolls. First they had my name as Lily (should have been a clue) order had garlic buffalo sauce and eggroll we got no sauce. First and last time for me here.

0 stars if I could. Drive-thru and pickup experience only. Food is almost always good. Except this past time. Updating my review... this place has gotten worse with time. It sucks giving multiple chances and still nothing changes. I don't do curbside pickup because you pretty much have to go inside here and picking up with drive-thru leaves you sitting forever because orders are processed slowly. I get food has to be cooked but when it becomes 20+ minutes to sit around and wait every single time it becomes an issue. This particular time my food was cold, toast burnt and you know it's irritating when I have to pay more for traditional yet I get these baby wings with one bite of chicken on them and I really paid $15 for THAT? Definitely should just hit up another location or a whole differen

This is the whitest experience I have experienced at this location. Jocelyn M(white girl) at the register was very short and when I checked my food they only had 7 fried in my order and had the audacity to say it’s weighted. I told her I’m not leaving until my order was corrected. I know with inflation has cause the price to go up and limit the food but that was a joke. Then she tried to get another young lady to the window and it wasn’t fair to her especially when I’m all I wanted was a few more fries for one of my orders. I exchanged the lemonade for a cola and didn’t ask for the $1 refund but you could have been a little more friendly. I also don’t like the fact they had me wait almost 10 more minutes for the fries and the line wrapped around the building. Then when I got home my chicke

For the last two days, we have Ordered zalads With grilled chicken for the first day didn’t get it so I went a second day, which would be today as for the two same salads, Cobb and house with grilled chicken. Well I was in a rush To get home and once I got home, I had one salad with no chicken at all, and the other salad had chicken and it was fried it wasn’t grilled. I’m extremely upset. It’s really sad that we don’t have restaurants that takes pride in their food, especially when we come to bring you business and get these kind of results.