Zaxby's Chicken Fingers & Buffalo Wings

First time visiting Zaby’s Chicken, and it was a great experience. I ordered a mix of chicken tenders and wings, and the food came out very quickly I honestly thought the speed might mean the taste wouldn’t be great. However, I was very pleasantly surprised. Everything came out hot, fresh, and flavorful. The chicken was well seasoned and cooked just right crispy on the outside and juicy on the inside. Portions were generous, service was fast, and the overall experience was excellent for a first visit. I’ll definitely be back to try more items on the menu!

This was my first time visiting Zaxby’s, and unfortunately, the experience fell well below expectations. The restaurant felt run down and not very clean, especially the bathrooms which were uncomfortably dirty. The two staff members I interacted with seemed uninterested and gave the impression that customers were more of an inconvenience than anything else. On top of that, the food was disappointing. Both the chicken and the toast were overcooked. Based on this experience, I’ll be sticking with Raising Cane’s moving forward.

This was my first time going to zaxby's in several years. The food was super fresh. Customer service was on point also. There was a mix up with the charge that I wouldn't have even noticed if my cashier wouldn't have been as honest and apologetic as she was. The manager corrected the mistake without issues. I'll be stopping at this location every time I drive to Atlanta from now on. Thanks!

This place will make a mistake and steal your money. I posted the video and the pictures of the receipt. I placed an order ahead of time to pick up on my way to work. When I arrived, I was approximately 10 minutes early. The young lady at the window advised me that I might potentially have to wait for a few minutes, which was completely fine. She came back and said that they were gonna go ahead and make the order a few minutes early and that they were gonna go ahead and get it working on it. At this time, one of the managers approached the window and explained to me that he had made my order at approximately 1:30 in the afternoon and that nobody received the order so he threw it in the trash. I responded with the picture of the receipt that said that my pick up time was 515 and that I a

This store in Lake City Florida has just reopened from a remodel, and I stopped and ordered Zaxbys finger dinner plat, Zax big snack and veggie egg rolls..We got no sauce for the chicken or egg roll..The egg rolls were burnt ( picture below) very disappointed