Zaxby's Chicken Fingers & Buffalo Wings

My wife and I have been wanting to try the new lemon pepper chicken at Zaxby's. So unbeknownst to me, she bought some home to try and I was hyped thinking how good this was going to be. I ate the coleslaw and a few fries and had a tender / strip and thought it may have been a little extra spicy. Not hot spicy but almost like too much salt. So I reached for the toasted bread that came with to try another piece of chicken with the bread to reduce it a little. Viola! A strand of hair across my slice. Instant loss of appetite...... I can't answer to the service or the atmosphere as I didn't dine inside. No thank you Zaxby's

This is the best zaxbys I’ve ever had & been to, hands down. Chicken and fries well seasoned & sauced, and the bread is thicker than any other bread I’ve gotten from Zaxbys. 10/10. Komal and staff were doing great jobs. Very clean store.

The food was terrible (it was old)and the service was even worse. I’ve been trying to reach this place by phone for over two weeks and have gotten absolutely nowhere. I’ve called repeatedly, sometimes 10–15 times in a single day, and either no one answers or I get the runaround with no resolution (manager on break, try in 30 mins for basically no answer) . No accountability, no communication, and no concern for customers. Completely unacceptable and not worth your time or money. This is the worse Zaxby’s I’ve been to. It’s almost worth driving to the ones in Concord for better service.

Got dinner salads, good but a little pricey for what is basically fast food. Update: I visited in October of 2021. That visit was way better. I visited today May 13th of 2022. Bottom line? This visit was not worth the money paid. Me and a friend walked in, straight to the counter. There was no greeting of any kind, just a fellow standing there waiting for us to order. After placing our order, I went to the bathroom. It was relatively clean but for very few people to be in the restaurant, not clean enough. The hand drying machine did not work although the paper towel machine did. When I came out of the bathroom my friend had gotten our food. While it wasn't an incredibly long wait time, one feels if they have to wait on their food it should be hot and fresh. It was not. I do not know what

I've give this location many chances. Multiple times I get home with my wings or my wife brings the wings home without any sauce. Tonight she ordered extra Nuclear sauce. Get the food home, no sauce on the wings at all. They taste like old frozen wings that have been sitting around for a while. I go to get the receipt to call about them and my wife says they didn't give me a recipt. No recipet in the bag or her vehicle. It's ashamed to pay 12 dollars for some wings with extra sauce and have to throw them in the trash.