Zaxby's Chicken Fingers & Buffalo Wings

We stopped at the new Zaby’s here in Natchez. It is two doors down from Wendy’s and will probably compete either way the same customer base. We had no problem ordering and the server was courteous and efficient. We had no problems getting our order and everything was complete. The food was hot and tasted nice. We both ordered the chicken finger dinners. The fries were nicely seasoned, the chicken hot, and the coleslaw tasted fresh. The interior was mostly finished though there were a few rough spots. While we were there eating the outside sign was being erected outside. This was a nice fast food dining experience for us.

Went in and ordered our food. Cashier wasn't very friendly. We ordered glthe classic chicken sandwich and grilled chicken sandwich. They were both the size of McDonald's happy meal burgers. And, the grilled chicken was so burnt, I had to peel the outside layer off. Will not be back!!

So my sister ordered the kickin chicken sandwich about a week before I came in. I tasted a piece of hers it was amazing but unfortunately I didn’t get the same experience. First of all, I stood at the counter for about 5 mins with no recognition at all. When my order was taken the lady didn’t seem to wanna do it. I get home and the fries were great but the sandwich is so dry it’s ridiculous. The tenders on the sandwich were really touch and the bread taste stale. This is by far the worse experience with fast food that I have had in a long time. I hope it gets better for ZAXBYS sake.

Tonight I experienced very poor customer service at this location. The food was okay but the workers attitude at the window was horrible. They didn’t give me all my order what I payed for. When I asked them about it nicely her attitude was horrible. She acted like she was mad at the world.

The service was terrible the tables were sticky the drinks didn't even taste like drinks there was spider webs in the windows the atmosphere just felt moist and if you look into the kitchen it was nasty dirt all over the floor and everything