Zaxby's Chicken Fingers & Buffalo Wings

We received excellent service from Juan Diego yesterday. He is respectful and thoughtful, not only while taking our order, but he checked on us and cleared our table (tray) afterwards. The food was delicious as usual. I love the teriyaki chicken fingers! This is my favorite place to get my lemonade/sweet tea combo.

The staff was very friendly, there was no line so Patricia took our order right away. After we filled our drinks the food came out immediately. Less than two minutes wait from ordering to receiving our order which was excellent. We ordered the kids grilled cheese, Asian zensasion salad and wrap which was $35. So their prices were great for three meals. They were delicious! The environment was nice, lots of family. I would highly recommend this restaurant.

Your chicken is rubbery, chewy and dry. Seasoned well, I’ll give you that. I won’t stop trying. Once a quarter… until you figure it out. Then, more often. This is not a complaint. Just feedback. Ordered Monday early afternoon.

Went through the drive through just after 2 today. I ordered the "shrimp meal" what the menu says, but I got the surf and turf. Not what I wanted or ordered. Since i was on my lunch break I could not return to get the right order. Additionally, the young man at the window was busy talking to his co worker about the person in front of me that had to pull up, pretty much didn't acknowledge me except to tell me how much i owed, thats it. Didnt thank me even after I said thank you. As a manager of a local business this behavior would be unacceptable. Do better Zaxbys.

My husband just picked up our lunch here and ordered a side of egg rolls for an additional $4. After returning home and learning the egg rolls were not given to him and verifying he did indeed pay for them on the receipt he called for a refund and was advised he’d have to return to the store for that to happen. Since that’s not an option they just get to keep our $4 when this was their mistake? This is 2025 and that seems unacceptable. We’d happily send a photo of the receipt. Please double check; we’d rather give away free money to a charity.