Zaxby's Chicken Fingers & Buffalo Wings

I have visited this place since it opened. Today is the 1st time that I decided to do a review because of the amazing service and food experience. The food was delicious. 🤤 The seasoning of the chicken was amazing and on point. Presentation wise it was excellent! Everything was freshly made. I loved it! 🥰 Kudos to Emily G. for providing exceptional customer service and whoever prepared my food; thank you so much! I actually let him know that I loved 🥰 it and would do a review but didn’t catch his name! The restaurant was clean and orderly! Loved the whole experience! Thanks! 😊♥️🥰

Your employees are very kind and helpful. Alexandrea went the extra mile in assisting me. I am disabled and was not feeling well and she noticed it. I spoke with the manager and told her that I was very pleased and satisfied with the way I was treated and served. I recommend and respect your Manager for the way her team really represents your restaurant and also Alexandrea for her kind heart and service provided. 5 star.

No fail service has not changed dry wings nilo sauce When you tell them the wing are old and dry can have fresh. They re-coat the ones you returned and now they are dark color....never again

What’s the point of asking if it’s “dine in” or “to go” when you want ti service it like a dog food in plastic bag for my “dine in” answer?! The place is warm. Ac not working. Chicken was dried. Been sitting under warmer for long time. Fries are soft. All they did was focusing on interior design. The food quality, and service you get has nothing to compare to design. It’s sad to see how someone has tried to make a cozy place however someone like me would never want to step back in it.

Tonight’s experience at Zaxby’s was nothing short of frustrating and disappointing. From the moment we walked in, the staff was rude and inattentive, as if WE were bothering them by being there. One employee even hit the screen during our order because I asked to add fries and sauce. Completely uncalled for and unprofessional. I ordered in store because every single time I’ve tried the app, website, or drive-thru, something has been wrong. Yet again, I asked for four 6-finger plates, and the order was entered as only four fingers total. I asked for a side of fries and instead received no coleslaw, just cold fries, and missing toast. On top of that, I had to plead just to get the correct amount of sauce that should already come with the meals. They questioned how many dinners I had and mad