Zaxby's Chicken Fingers & Buffalo Wings

Anytime I go to this Zaxby’s I’m always being pulled to a spot ; including other cars . Does not matter if it’s busy or slow ; they always pull cars … went to visit today and I was the only guest that was in drive thru. The young lady at the speaker told me it was someone outside taking orders and I would have to drive back around ... mind you. When I pulled around babygirl was not enthused or I did not know she was there for that reason because she was by the door . Furthermore , CUSTOMER SERVICE needs to be worked on with our young people. If this is a system , I’m not sure why it’s set up that way. I completely understand ordering with her when it’s a line . We gotta do better .

Get them employees from outside! They simply don’t have the attitude and energy to do what the employees at chic fil a do! Customer service sucks. Her menu was hanging all the way to her knees and I had to ask her to let me see it. It’s not a huge deal but the energy is just awkward they don’t want to be out there!! Furthermore! I couldn’t see any of the new items , once I went around to see the menu they had other things I would of purchased but do to the lack of customer service they missed out on more money.

I ordered online from their website got a kids tender meal , 4 pcs tender meal , and a Cobb salad my ordered arrived with no meat at all on my salad remind you it’s 10pm at night . I called them for an hour straight the finally answered at 11 something just to tell me if I don’t bring it back now I won’t get a refund they can only remake it why would I want something remade if they didn't get it right the first time !!! I don’t know why these places don’t actually read the order and stop rushing !!!! Poor service !!!!

I recently visited Zaxby's and was thoroughly impressed by the exceptional service provided by the manager, Dejah. Her leadership created a positive and welcoming atmosphere that made the dining experience enjoyable. The customer service was top-notch, with friendly staff attending to every need promptly. The food was delicious and met the high standards expected from Zaxby's, served hot and fresh. Additionally, the efficiency in service ensured that I received my order in a timely manner, making the entire experience seamless and satisfying.

I don't usually give bad reviews but I'm extremely tired tonight and just wanted to eat, take a shower and go to sleep. I ordered a classic sandwich meal online, pick up in store. I opened my container and asked if the little bit of fries were considered a large fry. The young lady told me no and handed the container over to the kitchen. And asked the the young man if that looked like a large fry. He said no and I trusted whatever was added would make the fry large. I go home to find out, Not at all! That's not even the bad part. I can forgive the fries but when I went to eat my sandwich the chicken patty(that is all I could to think to call it) was thin and one side was hard and the entire thing was dry to the bone. The sandwich was covered in too much sauce and messy. I took a bite and