Zaxby's Chicken Fingers & Buffalo Wings

Food was mostly cold and had to wait 25 mins as if it was acceptable timing. Wings and chicken sandwich were both cold, fries were hot but unevenly seasoned, and the strips were hot but not very flavorful. Sandwich bag was also super greasy and not well closed. Tea was old from this morning and I tried it at 5:23, spent 23$ and WAS NOT WORTH IT! And I do not feel valued as a customer, we will not be coming back to probably any Zaxby's in the near future or possibly distant future.

Asked for heavy sauce and didn’t get, first asked for Powerade, and then nicely asked th guy at the window for hi-C instead , and instead gave me sweet tea, I also ordered a wings and things boneless and received a traditional wings and things

Worst experience ever. Kids wanted Zaxbys and we understand we had a lot of food to order. However, waited 45 minutes and watched people that were behind us get food. Asked for an ETA on the order, cashier grabs my reciept and walks back without saying anything. No eta or update. See the cook slam our ticket against their holder, curse and you can tell visibly upset. Watched 3 people collaborate to discuss the ticket for a minute trying to figure out what happened I'm sure. Communication and customer service seriously lacking. I hate going to Zaxbys next time I'll veto the kids and we'll go to chick fil a where they actually have customer service..... Strongly suggest not coming to this zaxbys to anyone considering it. Also watched a cook with no hat or hair net. 🤔

Ordered food and had to order again because bus lets people order lots of chicken and doesn’t even think to put sauce in the bag. So then I have to order and wait for the sauce . The point of DoorDash is convenience and this ain’t it .. yall just don’t care about the order when people use door dash

I had been waiting for the remodeling to be complete. When I finally made it there. Thesystem was down. I was told when it came up only cash and call in orders would be honored. (Bummer). Staff was very nice and apologetic. I really missed those loaded fries. So I wait.