Zaxby's Chicken Fingers & Buffalo Wings

First and foremost probably the most terribly flavored chicken sandwich in the market. Literally just taste like salt and that is it. Asked for a spicy, had ZERO price. The texture had little to no crunch, and the chicken patty itself was not very big compared to every other fast food chain. The service was subpar and slow. It's also on the expensive side of fast food There's an obvious reason why this chain is not nationwide and after trying it for the first time I would never have it again. Corporate, reach out if you want me to save your brand, because as I see it, you shouldn't be in business with such awful food and terrible service.

My grandson and myself stopped here to eat after leaving Merlefest.The restaurant is easily accessible from both North and Southbound US 421 with a stoplight at the entrance to the shopping center it is located in. We both ordered the Big Zax Snak Meal and it was ready for us before we filled our drink cups and got a table. The food was fresh and hot when we sat down to eat. Employees were all cheerful, courteous, and friendly. Only problem was the drink dispenser was out of Dr Pepper.

We were so happy with Zaxbys. The atmosphere was incredible. The staff were amazing and helpful. The food was so delicious and we loved every bit of it. The zensation wraps are to die for. The fires were so good too. And the lemonade and tea were superb. We usually do drive thru but this time we decided to go in. Very nice experience. Would recommend to anyone.

Ordered curbside service on the app. Checked in and waited 15 minutes and nobody bought my food out. Went in and got it myself. Told the person up front that I've been waiting on my food. He stated "I think" you have to call the store to let us know you're out there. You will have to ask the Manager. WTH would I check in on the app then call the store. I wouldn't even give them 1 star if I didn't have to.

Friendly staff, clean dining room, and yummy food. The chicken tacos were amazing!