Arby's

Richmond, VA · Fast food restaurant

Rating
4.2/5
★★★★☆ 4.2
Reviews
20
Rank in Richmond
#756
of 1600 restaurants
City Percentile
39%
rating percentile

Arby's is a restaurant located in Richmond, VA. It is one of 1,600 restaurants listed in Richmond. Its 4.2-star rating matches the Richmond city average of 4.2 stars. There are 10 photos associated with this location.

About Arby's

Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it... More

Hours

Saturday10 AM–10 PM

Customer Reviews

★★★★★ 5.0 Randy E · Oct 2025

For quick service food, this was really good. New steak bites were a hit for me! This location is well run and very clean and cashiers and staff are friendly even while scrubbing. Would like to see the roastbeef sub with fresh green and banana peppers make a comeback after 20 years..lol!

★★★☆☆ 3.0 Jen Ren · Apr 2025

The customer service was just OK. They were nice on the speaker but did not say "hi" or anything to me at the window until I said "thank you" twice. I tried the new Andres Mint Chocolate Shake. It was good for $1.99 (with the app coupon), but I probably wouldn't order it at the regular price. At first, I thought it was a basic chocolate mint chip shake (that does taste like Andres) until I reached the bottom. It is a little too big/too much sugar for me, but it does have a lot of pieces of Andres mints in it. I also tried the Greek Gyro and Mozzarella sticks for the first time. The gyro was really good for it being from a place that isn't Greek. It had a lot of meat and was filling, which is good because it's not one of the cheaper items on their menu. Their mozzarella sticks were OK. Th

★★★★★ 5.0 Chris Terrell · Nov 2025

I’m not a huge Arby’s (or upscale-fast-food in general) fan but I’m a big fan of this Arby’s. The service is really good, the food comes out fast, and the restaurant is very clean. If you happen to have a coupon it’s an excellent value, and if you don’t it’s still a good meal for the money (the app sometimes has decent deals as well). For not being my cup of tea we still come here about once a month and don’t live that close by, so if they are getting regular business from someone who doesn’t match their ideal demographic at all that speaks very well of the restaurant. The high quality has been in place for years.

★★★★★ 5.0 Jonathan Eberly · Dec 2025

This may be the cleanest, well run fast food restaurant I’ve ever been to. I work a minute away, so I eat here once a week and am never disappointed. The rotisserie chicken is always really good and the staff is always super friendly and attentive. Always a great experience at this location!

★★☆☆☆ 2.0 kndn 724 · Jan 2026

We ordered 3 meals..2 tenders and a chkn sandwich meal. $41.00. This was our dinner. In this economy we decided to patron Arbys..never again. The tenders were OVER COOKED. Looked burt dry and it tasted like it was cooked in old oil. The ckn sandwich was THIN. The ckn breast was thin..looked like a school cafe chicken breast. The only thing that hit was the curly fries and soda. #dissapointed #neveragain #trash #nothanks #iwillkeepmy41dollarsnextike

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Fast food restaurantAmerican restaurantDeliGrocery delivery serviceTakeout RestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.