Buffalo Wild Wings

I’m a late night customer and typically after work order my food through DoorDash and come to the bar. I just want to say the hospitality is amazing. I believe the MOD is Fahn(?) (and I hope I have that right….she deserves the recognition….) Your MOD is absolutely amazing and my food has always come out on point with my ridiculous modifications. When I come in, she recognizes me by name and I think that’s awesome. While I wait for my food, Mac knows my usual drink while I wait for my food and gives me such a personable experience. I feel like I’m talking to friends here. I look forward to both of these ladies on the floor when I come in.

Firstly, we were seated and not spoken to for about 20 mins with many servers around. Secondly, when our orders were taken there was no customer service or greetings, drinks were flat. The food came out in about 15 mins and the bacon was not done on the burgers, everything we asked for was not brought. i asked for wedges and got fries, didn’t get my actual order of wedges until leaving. Asked for celery and carrots, didn’t get until leaving. Also asked to speak to a manager and he didn’t even come near the table but was around.

Cortne was amazing! She was very attentive and was on point with everything! Very personable, kind , & sweet!!! Any company would be lucky to have her! She told me it was her first week and that blew me away!!!!! 100000%

I enjoyed watching the college football championship game , the pretzels and Motz sticks were a great snack and washed it diwn with a couple beers all for an affordable price with great service .....

I try to visit when Mackenzie is working, so i sit at the bar, the beer and food is a perk but her "over the top" attention to detail is outstanding. I am visually impaired and her anticipation of guest expectations and truly kind ways are a reason many come back. Thanks for the experience.